Virtual Class FAQs

Questions about Going Virtual?

We answer many of your questions here. 

If you still have questions, or if you are having trouble accessing your virtual class on Zoom, email us at info@communityarts.org.

If you are new to Zoom, check out our Student Guide to Zoom.

In what time zone do virtual classes meet?
What will I need to attend virtual classes?
When I click on the URL to my class, I get a pop-up asking me to run a program. Is that supposed to happen?
After launching the application, it says that I’m in a waiting room. How do I get into the class?
In the classroom, I can only see a grid of people and not the teacher’s demonstration. Is there a way to switch my view?
I was successfully admitted into the class, but nobody can see or hear me. How can I fix that?
If I turn on my microphone or webcam, can everyone in the class hear or see me? Or is my teacher the only person who can hear or see me?
A pop up came on to my screen saying "join breakout room." Now I can’t see the rest of the class. How do I go back?
I am trying to get my teacher's attention, but our microphones are on mute. What should I do?
I would like to send progress photos of my work to my teacher. Is there a way to do that?
When I join my meetings, the image is pixelated and it’s hard to see and hear my teacher. Why is this happening?

Quarterly Classes and Workshops

Join us each quarter for arts classes in a range of disciplines. We have virtual, outdoor and studio class options for youth and adults.

Contact

We are available by phone and email if you have additional questions. Leave us a message at (925) 943-5846 and we will return your call as soon as possible. Or email us at info@communityarts.org.